Privacy Policy
Thank you for visiting aoiialpha.com. We are committed to safeguarding your personal data and upholding your privacy rights. This Privacy Policy outlines how we collect, use, disclose, and protect personal information when you interact with our website or services. We are dedicated to aligning our practices with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Our Commitment to Privacy and Data Protection
At AOII Alpha, we prioritize transparency, confidentiality, and the responsible handling of personal data. This Privacy Policy reflects our commitment to protect the information of our users and to ensure that your rights are respected throughout all our processing activities.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all visitors, users, and account holders who access or use services hosted on aoiialpha.com. For the purposes of data protection legislation, AOII Alpha is the data controller responsible for determining how and why your personal data is processed.
For any inquiries relating to this policy or data practices, you may contact us at: [email protected].
3. Categories of Data We Process
We may collect and process the following categories of personal data:
– Usage Data: Information about your interactions with our site, including browser type, IP address, device identifier, access times, and pages viewed.
– Account Data: Information submitted through registration or orders, such as your full name, billing/shipping addresses, email address, and telephone number.
– Profile Data: Data associated with your account preferences, purchase history, browsing habits, feedback, and product interest.
– Communication Data: Records of email correspondence, customer support inquiries, live chats, and any feedback or queries you submit to us.
– Technical Data: Information concerning your device and IT settings (operating system, time zone, hardware, and browser plug-ins).
– Transaction Data: Payment-related data (card last four digits, billing verification, transaction ID) and delivery status information, processed through secure third-party gateways.
– Preference Data: Your marketing and communication consent, subscription choices, and interaction with promotional content.
4. Legal Bases for Processing Personal Data
We process your personal data only where permitted by law and in accordance with the following legal bases:
– Performance of a Contract: To fulfill our obligations arising from any agreements with you, such as order processing and account administration.
– Legitimate Interests: To operate and improve aoiialpha.com, address inquiries, manage business operations, prevent fraud, and ensure secure transactions. These interests do not override your rights and freedoms.
– Consent: Where you actively consent to data processing, such as subscribing to our newsletter or enabling analytics cookies.
– Legal Obligations: To meet requirements under applicable laws, such as taxation and reporting obligations.
5. Your Rights Under Data Protection Laws
You have the following data subject rights under GDPR and, where applicable, under CCPA:
– Right of Access: You may request a copy of your personal data we currently hold.
– Right to Rectification: You have the right to request correction of any inaccurate or incomplete details.
– Right to Erasure (“Right to be Forgotten”): Where applicable, you may request deletion of your personal data.
– Right to Restriction: You can request limitation of data processing under certain conditions.
– Right to Data Portability: You are entitled to receive your data in a portable format for transmission to another controller.
– Right to Object (including to profiling and direct marketing): You may object to certain processing based on our legitimate interests.
– Rights under CCPA: California residents may exercise their rights to know, access, delete, or opt out of the sale of personal information.
To exercise your rights, please contact [email protected]. We will respond without undue delay, in accordance with applicable law.
6. Security Measures
We employ a range of technical and organizational security measures to secure your data, including but not limited to:
– Encrypted data transmission using SSL/TLS protocols
– Restricted data access through multifactor authentication
– Regular backup procedures and recovery systems
– Staff training in data security and privacy obligations
– Firewall and intrusion prevention systems
7. International Transfers
Your personal data may be transferred to, and processed in, countries outside of your jurisdiction, including the United States and other locations where our infrastructure or service providers are located. Where required by law, we implement appropriate safeguards, including the European Commission’s Standard Contractual Clauses (SCCs), or we ensure adequacy decisions or other compliance mechanisms are in place to uphold your privacy rights.
8. Data Retention
We retain your personal data only for as long as necessary for the purposes outlined in this Privacy Policy. The duration varies based on data category:
– Usage and Technical Data: retained for up to 12 months for analytics and site improvement
– Account Data: retained for the duration of your account and up to 6 months post-termination for legal or compliance purposes
– Transaction Data: stored for up to 7 years to satisfy tax and financial regulations
– Communication Data: retained for 2 years to support service history and ongoing inquiries
– Preference and Marketing Data: retained until consent is withdrawn, or the data becomes obsolete
Upon expiry, data is securely deleted or fully anonymized.
9. Cookie Policy
Our website uses cookies and similar technologies to enhance functionality and deliver personalized experiences. Cookies are categorized as follows:
– Essential Cookies: Necessary for site functionality and user authentication
– Functional Cookies: Help remember user settings and improve usability
– Analytics Cookies: Collect data on user interaction to analyze traffic and site performance
– Performance Cookies: Monitor server functionality, technical performance, and error logging
You can find more detailed information about the cookies used on aoiialpha.com within our Cookie Notice, accessible from our website footer.
10. Cookie Management and Compliance with GDPR & CCPA
When you visit aoiialpha.com, you will be prompted to manage your cookie preferences in line with GDPR and CCPA requirements. You may accept or reject non-essential cookies via our cookie management tool. Additionally, you can control or delete cookies via your browser settings at any time.
We also honor Do Not Track and opt-out signals, and provide Californian users the right to opt out of the sale of their personal information, where applicable.
11. Children’s Privacy Protection
We do not knowingly collect or process personal data from children under the age of 13. Visitors to aoiialpha.com must be of legal age to consent to the use of their personal data. If we become aware of data inadvertently collected from a minor, it will be deleted promptly.
12. Policy Updates & User Notifications
We reserve the right to modify or update this Privacy Policy as required to reflect operational, legal, or regulatory changes. Users are encouraged to periodically review the policy to remain informed of how we protect your data. Where applicable, we may provide additional notice through our website or via direct communication.
13. Contacting AOII Alpha
If you have any questions about this Privacy Policy, your data, or wish to exercise your rights under applicable privacy laws, please reach out to:
Email: [email protected]
We are committed to processing personal data in compliance with the GDPR, CCPA, and other international privacy standards. Safeguarding your privacy is fundamental to everything we do. Please do not hesitate to contact us with any privacy concerns or data protection inquiries.